Terms and Conditions
- Home
- Terms and Conditions
Welcome to TOSHA, a premium brand owned and operated by Dev Naturals. These Terms and Conditions outline the rules and regulations for the use of our website http://devnaturals.in and our products and services.
By accessing this website, placing an order, or interacting with us through any platform (website, email, or WhatsApp), you agree to comply with and be bound by these Terms and Conditions.
📌 1. Business Information
Brand Name: TOSHA
Company Name: Dev Naturals
Business Type: Manufacturer, Supplier, Exporter, Retailer & Distributor
📍 Registered Address:
101/G-1, J.P Enclave
Ghaziabad, Uttar Pradesh – 201010
India
📧 Email: info@devnaturals.in
📱 Phone/WhatsApp: +91 7050203989
🛍️ 2. Products & Services
TOSHA specializes in the supply of premium quality makhana (fox nuts), including:
- Jumbo Makhana
- Phool Makhana
- 4 Suta, 5 Suta, 6 Suta
- Plus Suta
Important Notes:
- All products are natural agricultural products, and slight variations in size, color, or texture may occur.
- Product availability is subject to stock and seasonal conditions.
- We reserve the right to modify product specifications without prior notice.
💳 3. Orders & Payments
🔹 Order Acceptance
- All orders are subject to acceptance by Dev Naturals.
- We reserve the right to refuse or cancel any order at our discretion.
🔹 Pricing
- Prices are subject to change without prior notice.
- Final pricing for bulk orders may vary based on quantity, grade, and location.
🔹 Payment Terms
- Payments must be made as agreed (advance, partial, or full payment depending on order type).
- Orders may not be processed until payment confirmation is received.
🚚 4. Shipping & Delivery
- Delivery timelines vary depending on location and order size.
- We aim to dispatch orders promptly; however, delays may occur due to logistics or unforeseen circumstances.
- Shipping charges (if applicable) will be communicated during order confirmation.
👉 Dev Naturals is not responsible for delays caused by:
- Courier/logistics partners
- Natural events or force majeure conditions
🔁 5. Returns, Refunds & Replacement
Due to the nature of food products, the following policy applies:
- Returns are only accepted in case of:
- Damaged products
- Incorrect product delivered
- Customers must notify us within 24–48 hours of delivery with proof (images/videos).
- Approved cases may be eligible for:
- Replacement
- Partial/full refund (as decided by Dev Naturals)
👉 No returns will be accepted for:
- Change of mind
- Improper storage after delivery
📦 6. Bulk Orders & Business Transactions
- Bulk pricing and terms are customized based on:
- Quantity
- Product grade
- Delivery location
- For bulk or export orders:
- Advance payment may be required
- Additional agreements may apply
- Buyers are responsible for complying with local import/export regulations.
🛡️ 7. Quality & Compliance
TOSHA operates under Dev Naturals, a legally compliant business:
- ✅ GST Number: 09DVEPK1436C1ZV
- ✅ FSSAI License Number: 20426280000040
We follow hygienic processing and quality control practices; however, customers are advised to store products properly after purchase.
⚖️ 8. Limitation of Liability
Dev Naturals shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Loss due to improper storage or handling after delivery
- Delays caused by third-party logistics providers
Our liability, if any, shall be limited to the value of the purchased product.
🔐 9. Intellectual Property
- The brand name TOSHA, logo, content, and materials are the intellectual property of Dev Naturals.
- 🔖 Trademark Applied – Unauthorized use, reproduction, or distribution is strictly prohibited.
🌐 10. Website Usage
By using our website, you agree:
- Not to misuse or attempt unauthorized access
- Not to copy or exploit website content without permission
- To provide accurate information when submitting inquiries
🔗 11. Third-Party Links
Our website may include links to third-party platforms (e.g., Amazon, Flipkart).
We are not responsible for their policies, content, or services.
🧍 12. User Responsibilities
Users and buyers agree to:
- Provide correct and complete information
- Use products responsibly
- Follow storage and consumption guidelines
- Comply with applicable laws and regulations
🔄 13. Changes to Terms & Conditions
Dev Naturals reserves the right to update or modify these Terms at any time without prior notice.
Updated terms will be posted on this page with the revised date. Continued use of our services implies acceptance of the updated terms.
⚖️ 14. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of India.
Any disputes arising shall be subject to the jurisdiction of courts located in Ghaziabad, Uttar Pradesh.
📞 15. Contact Us
For any questions, support, or business inquiries, please contact:
Dev Naturals (Brand: TOSHA)
101/G-1, J.P Enclave
Ghaziabad, Uttar Pradesh – 201010
India
📧 Email: info@devnaturals.in
📱 Call / WhatsApp: +91 7050203989
🌐 Website: http://devnaturals.in