Privacy policy

Last Updated: September 2026

Tosha Store respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we may collect, how we use it and when it may be shared with service providers.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order details
  • Payment and transaction-related information
  • Information you provide while contacting customer support
  • Website/device information where applicable

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Arrange delivery of products
  • Provide customer support
  • Send order confirmations and delivery updates
  • Process refunds or other eligible transactions
  • Improve our website, products and services
  • Prevent fraud, misuse and unauthorized activities
  • Comply with applicable legal and regulatory requirements
  • Send promotional or marketing communications where permitted and applicable

3. Payment Information

Payments on Tosha Store may be processed through third-party payment service providers.

We do not intend to store your complete card, banking or other sensitive payment credentials on our website. Payment information may be processed directly by the relevant payment service provider according to its own privacy and security practices.

4. Service Providers

We may share necessary information with trusted third-party service providers involved in operating our store, such as payment processors, shipping/logistics providers, technology providers and other service providers required to fulfil your order or provide our services.

For example, shipping information may need to be shared with logistics partners to deliver your order.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, improve customer experience and, where applicable, support marketing activities.

You may be able to manage cookies through your browser settings, although disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Information

You may contact us regarding your personal information or questions about how your information is handled.

Email: info@toshastore.com
Call / WhatsApp: 7050203989

8. Policy Updates

We may update this Privacy Policy from time to time. Any updated version will be published on this page with the revised date.